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Delivery Driver/Customer Support at Friendlier! - Nepean

Nepean, Ottawa, ON, Canada

Job Type

In-Person

About the Role

At Friendlier we make it easier for the world to say goodbye to single-use food waste!

As a delivery driver and key customer success individual, you will play a pivotal role in working closely with our customers to promote reuse and Friendlier's reusable takeout containers. This position involves exceptional customer service and pick-up/deliveries to customers. You will be responsible for delivering/picking up containers from customers and bringing them to our washing facility and most importantly, be the trusted go-to for our customers.

You will be doing deliveries & pick-ups of reusable containers from participating locations, while doing deliveries of new containers at the same time. You must be able to lift a 15 lbs box.

You will be responsible for positively representing the Friendlier brand on all deliveries and pick ups.

Act as the Client Liaison and provide client feedback to our Sales and Customer Support Team

Be an ear to the ground and share discovered opportunities for Friendlier to grow

Requirements

Required skills:

  • Clean driving record

  • Delivery driving experience in GTA, Toronto core, and Southwestern Ontario

  • Strong customer service - outgoing and comfortable speaking with new people regularly!

  • Professional and effective communication skills

  • Able to take initiative and work individually

  • Team player

  • Passionate about sustainability and our mission to eliminate single-use waste!

About the Company

Friendlier is a start-up on a mission to simplify the transition from single-use to reusable packaging! Our technology-based reuse system makes it easy for businesses to offer zero-waste packaging. We are quickly growing across Ontario and are building a team of dedicated, forward-thinking individuals that want to make an impact!

Friendlier celebrates and encourages a diverse and inclusive workplace and we strive to build a welcoming environment that puts diversity, equity, and inclusion practices at the heart of everything we do.

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